Terms & Conditions
1. Acceptance of Terms
By using Zaphora.in, you confirm that you:
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Are at least 18 years old or using the website under the supervision of a parent or guardian.
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Agree to these Terms and all applicable laws.
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Provide accurate and complete information during registration and purchase.
2. About Zaphora.in
Zaphora.in is an online shopping platform that offers various consumer products including (but not limited to.
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Electronics
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Fashion
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Home & Kitchen
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Beauty & Personal Care
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Lifestyle Products
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Accessories
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Other categories as available on the website.
3. User Account
You are responsible for:
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Maintaining the confidentiality of your account.
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Protecting your password.
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All activities conducted through your account.
We reserve the right to suspend or terminate accounts involved in fraud, abuse, or violation of these Terms.
4. Product Information
We strive to provide accurate product descriptions, pricing, and images.
However:
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Product colors may vary due to screen settings.
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Specifications may change without prior notice.
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We do not guarantee that descriptions are completely error-free.
5. Pricing
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All prices are displayed in Indian Rupees (INR).
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Prices include applicable GST unless otherwise stated.
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We reserve the right to modify prices at any time.
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Pricing errors may lead to order cancellation.
6. Orders
After placing an order:
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You will receive an order confirmation email or SMS.
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Confirmation does not guarantee acceptance.
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We reserve the right to reject or cancel orders due to:
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Product unavailability
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Pricing errors
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Payment issues
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Fraud detection
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Violation of these Terms
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7. Payments
We accept secure payment methods including:
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UPI
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Credit Cards
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Debit Cards
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Net Banking
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Wallets
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Cash on Delivery (where available)
Payments are processed through trusted third-party payment gateways.
8. Shipping & Delivery
Estimated delivery times are provided for convenience only.
Delays may occur due to:
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Weather conditions
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Logistics issues
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Government restrictions
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Natural disasters
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Public holidays
Zaphora.in is not liable for delays beyond our control.
9. Returns & Refunds
Returns are accepted only for eligible products as mentioned in our Return Policy.
Refunds will be processed after successful inspection of returned items.
Refund timelines depend on the payment provider and banking system.
10. Cancellation Policy
Orders may be cancelled before shipment.
Once dispatched, cancellation may not be possible.
Certain products are non-cancellable.
11. Intellectual Property
All content on Zaphora.in including:
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Logo
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Brand name
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Images
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Product listings
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Website design
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Graphics
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Text
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Software
belongs to Zaphora.in or its licensors and is protected by applicable intellectual property laws.
Unauthorized use is prohibited.
12. Prohibited Activities
Users shall not:
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Use the website for unlawful purposes.
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Upload malicious software.
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Attempt unauthorized access.
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Copy or reproduce website content without permission.
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Interfere with website operations.
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Engage in fraudulent activities.
13. User Reviews
Customers may submit reviews.
Reviews must not contain:
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Offensive language
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False information
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Hate speech
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Spam
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Illegal content
We reserve the right to remove inappropriate reviews.
14. Limitation of Liability
To the fullest extent permitted by law, Zaphora.in shall not be liable for:
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Indirect damages
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Loss of profits
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Data loss
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Business interruption
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Consequential damages arising from website use or product purchases.
15. Warranty Disclaimer
Products are sold "as available."
Manufacturer warranties, if any, apply directly to the products.
Zaphora.in does not provide additional warranties unless expressly stated.
16. Privacy
Your use of the website is also governed by our Privacy Policy.
By using Zaphora.in, you consent to the collection and use of information as described in the Privacy Policy.
17. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their:
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Content
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Security
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Privacy practices
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Services
18. Force Majeure
Zaphora.in shall not be liable for failure or delay in performance caused by events beyond reasonable control, including:
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Natural disasters
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Internet failures
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Government actions
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Strikes
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Pandemics
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War
19. Governing Law
These Terms shall be governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the competent courts where Zaphora.in is registered or operates.
20. Changes to Terms
We reserve the right to update these Terms at any time.
Updated Terms become effective immediately upon publication on the website.
Users are encouraged to review this page periodically.
21. Contact Information
For any questions regarding these Terms and Conditions, please contact:
Zaphora.in
Email: support@zaphora.in
Website: https://zaphora.in